Customer Service Agent - Bilingual

apartmentFOUNDEVER PERU CONTACT SERVICES S.A.C. placeSan Borja scheduleJornada completa calendar_month 

About Us

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Our Core Values are:

  • Creativity: Make it simple, lead the change.
  • Commitment: Aim for better, impact for the good.
  • Connection: Share experiences, grow together.

What are we looking for?

A full-time talented and committed Customer Service Representative who interacts with customers and has great capacity to solve problems, highly compassion, empathy and be a great team player.

Requirements
  • Advanced English level is required
  • Experience in customer service or call center is desirable
  • At least 18 years old and High School Diploma
  • Peruvian Citizenship or work permit
  • Strong communication and computer skills
Main Responsibilities
  • Provide a great customer experience
  • Interact with members and solve their requirements
  • Respond compassionately and resolve member service inquiries in one single call.
Company benefits
  • 48 working hours!
  • Payroll since first day and paid training
  • Very central location in San Borja, Lima, for working
  • Competitive salary and performance bonus
  • Excellent work environment and more!

Come and work with us.

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