Client Account Manager (Part Time) - ref. r643803

Important: This role is part-time, with the capacity to increase very quickly based on needs and performance

At Drop Zero Digital, we don’t just manage email—we engineer performance. We’ve helped eCommerce brands drive over $10M+ in email revenue through smart segmentation, design with soul, and flows that convert like clockwork.

We’re a remote-first, high-ownership, zero-fluff team working across time zones, pushing boundaries, and building a reputation for excellence, empathy, and elite retention strategy.

If you’re obsessed with clarity, ownership, and getting better with every new client request, you might just love it here.

What You’ll Do:

• Lead 5–7 client accounts (mostly DTC eCommerce) from kick-off through quarterly strategy reviews
• Be the client’s trusted partner: anticipate needs, answer questions, and deliver insights they didn’t even know they wanted
• Coordinate flawlessly with copywriters, designers, and tech strategists. Your team’s success is your success
• Audit Klaviyo campaigns, QA every asset, and turn data into clear, actionable recommendations
• Track performance and prepare simple reports with insights, not just numbers

Requirements

Who You Are:

• You’ve got at least 1+ years of experience managing clients or projects — agency or e-commerce background? Even better.
• You write and speak English fluently and know how to communicate clearly and confidently
• You take initiative, and you don’t need someone chasing you to get things done.
• You’re quick to learn new platforms like Klaviyo, or are already a wizard or wizardess in Slack, Notion, Trello, and Google Workspace — or you learn fast
• You’re available to work between 10 and 2 pm, or 3 pm and 7 pm CET time, with some flexibility for occasional PST morning USA calls

Bonus If:

• You’ve written copy, built creative briefs, or helped shape email strategy before
• You’re comfortable navigating data — you know how to spot what’s working (and what’s not), and you can communicate that clearly to both creative and non-technical teammates.
• You’ve worked remotely and know how to stay visible, proactive, and connected, without needing to be micromanaged

Benefits

• You’ll have real ownership of projects, strategies, and your own growth path
• $300/year learning budget, opportunities to grow into leadership, and total remote flexibility.
• This is a flexible, remote-first role with a smart, supportive, creative team

How To Apply:

We’re building a team of thoughtful, driven, curious people—and we’re excited to meet you.

Step 1: Answer the short questions embedded in this application. Take your time—we’re paying attention to clarity, relevance, and care.

Step 2: Record a 60–90 second Loom video introducing yourself and answering the prompt shared within this application. This helps us get a sense of your presence, communication, and interest.

If you made it this far, and this actually excites you — you're probably the kind of person we’re looking for.